Returns: Please contact us if you plan to return an unused item in the original packaging before shipping the item. We reserve the right to charge a restocking fee of $20.
Manufacturers warranty: If you have a warranty issue and you are the original owner of record, please contact us for instructions on returning your item before shipping the item. Please include a detailed description of the problem as this will help us to expedite a solution and necessary repairs. Your name, address, telephone number, and e-mail address will insure good communication and help get your item back to you as soon as possible. Warranty claims do not cover any shipping charges.
RCEXL: Manufacturers warranty is for 2 years from original purchase date.
NGH Engines: Manufacturers warranty is for 1 year from original purchase date.
CRRC-Pro Engines and Ignition Systems: Manufacturers warranty is for 1 year from original purchase date.
RCGF Engines: Manufacturers warranty is for 2 years from original purchase date.
Manufacturers warranty does not cover alteration, crash, or other damage from misuse, failure to use the proper type of oil and amount of oil, damage from fuel additives, use inconsistent with the design intent of the product or manufacturers instructions, and shipping charges.
Please consult your owners manual for other conditions, limitations, or exclusions.
We only ask that you be fair and honest with us, just as you want us to be fair and honest to you!